Shipping & Delivery

Welcome to Hoka Outlet. We do our best to prepare and ship your order as quickly as possible, with careful packaging to ensure your items arrive in perfect condition.

Order Processing (Preparation)

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  We carefully prepare and pack every parcel.
  
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  Processing time: 3–4 business days before dispatch (shipping).
  

Shipping Time (Delivery)

Once your order has been dispatched, delivery usually takes:

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  10–15 business days
  

Tracking Your Order

As soon as your order ships, you will receive a tracking number so you can follow your parcel online in real time through our online tracking system.

Important Notes

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  Delivery times may vary depending on your location, local customs, and peak periods (sales, holidays).
  
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  If you have any questions about your order, please contact our support team and include your order number.
  

Thank you for shopping with Hoka Outlet!

The Rundown

The ultra-cushioned game-changer.

One of the hardest working shoes in the HOKA lineup, the Bondi 9 delivers peak plushness for everyday miles. Overhauled from top to bottom, we’ve increased the stack height and added a new premium foam midsole to deliver that soft, resilient ride that’s become synonymous with the Bondi. Elevated with a 3D molded collar and structured knit upper with zonal breathability, this ultra-cushioned cult favorite has been finished with Durabrasion rubber to combat high wear zones.The American Podiatric Medical Association (APMA) Seal of Acceptance recognizes products that have been found beneficial to foot health. To earn the Seal, each product is reviewed by a group of APMA podiatrists to ensure it promotes foot health.

At Hoka Outlet, your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return your item under the conditions below.

Return Period

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  You have 30 days from the date you receive your order to request a return.
  

Return Conditions

To be eligible for a return:

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  The item must be unused, unworn, and in its original condition
  
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  The item must be returned in its original packaging
  
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  Proof of purchase (order number or confirmation email) is required
  

How to Request a Return

1. 
   Contact our customer support within 30 days of receiving your order.
   
2. 
   Provide your order number and the reason for the return.
   
3. 
   Our team will give you the return instructions.
   

Refunds

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  Once we receive and inspect the returned item, we will notify you of the approval.
  
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  Approved refunds will be issued to your original payment method.
  
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  Please note that refund processing times may vary depending on your payment provider.
  

Non-Returnable Items

Some items may not be eligible for return due to hygiene or promotional reasons. These will be clearly stated on the product page when applicable.

Important Notes

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  Shipping costs are non-refundable unless the item is defective or incorrect.
  
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  Returned items that do not meet our conditions may be sent back to the customer.
  

Need Help?

If you have any questions about returns or refunds, please contact our support team — we’re here to help.